Effective communication skills are crucial to success in many aspects of life. Our relationship with friends, spouse, families requires effective communication, even some jobs nowadays require highly effective communication skills. According to Emma Thompson, “Any problem, big or small, within a family, always seems to start with bad communication. Someone isn’t listening”. How you communicate can positively and negatively influence the relationships you have in your work, friends, family, and our life in total.
Effective communication is a process of sending and receiving ideas, thoughts, knowledge, and information with the end goal that the reason or purpose is satisfied in the most ideal way. Effective communication is something more than just sending and receiving information. It’s tied in with understanding the feeling and intentions behind the information. Also being able to pass on a message, you have to likewise listen in such a way that picks up the full meaning of what’s being said and makes the other person feel heard and understood.
Effective communication is thus a key interpersonal skill and learning how to improve your communication has numerous advantages. But, many find it difficult. Need to communicate better? This article will assist you to avoid misinterpretation and improve your work and personal relationship.
The 7C’s Of Effective Communication
This is a list of principles for effective communication to ensure that the purpose and intentions of the sender are being actualized.
A clear message
It’s important to be clear about the intention and purpose behind the message you’re conveying. The receiver ought to be made mindful of why they are receiving the message and what you’re attempting to accomplish by conveying it. It is also important that the content of the communication is clear. Use simple language and structures, focus on the center purposes of your message.
Both the factual information and the language and grammar you use must be correct. In business communication, linguistic mistakes must be avoided and complex breaches or off-base use of verbs are not adequate either in verbal communication. The right use of language builds reliability and the receiver will feel that they are paid attention to.
The message should convey all facts required by the receiver. it’s essential to give the receiver all of the facts they require to follow your line of thinking and arrive at similar resolutions you have. This degree of detail will be diverse in various circumstances, and you ought to modify your communication accordingly.
A message is clear when the storyline is consistent and when this doesn’t contain any irregularities. At the point when facts are referenced, it is significant that there is consistent, supporting data.
A concrete message suggests being specific and clear as opposed to fluffy and general. Concreteness strengthens confidence. The concrete message is upheld with specific facts and figures and is not misinterpreted.
Courtesy in message suggests the message shows the sender’s demeanor just as should respect the receiver. The sender of the message ought to be polite, reasonable, intelligent, and enthusiastic. To help ensure you are courteous, you have to consistently use some empathy and think about your messages from the perspective of the receiver.
Effective communication must consider the receiver ( i.e view, mindset, attitude, education level, and so on ). Endeavor to conceive your receivers, their necessities, feelings as well as problems. Ensure that the dignity of the receiver is kept up and their feelings are not at harm. Alter your words in the message to suit the receiver’s needs while making your message complete.
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Barriers to effective communication
Lack of focus
You can’t communicate successfully when you’re performing multiple tasks. If you’re checking your telephone, thinking of what you will say next, or fantasying, you’re practically sure to miss nonverbal signs in the discussion. To communicate successfully, you have to keep away from interruptions and remain focused.
Judging the other individual
If you are judging an individual while you are conversing with them you could be criticizing, diagnosing, or calling them names. You will likely frustrate the other individual.
feelings like annoyance or bitterness can taint objectivity. Additionally, being very nervous, having an individual plan, or wanting to be right no matter what can make communication less effective.
The standards of social communication vary enormously in various societies, as to how feelings are communicated. For instance, the idea of individual space varies between cultures and between various social settings.
Everybody has their communication style. A few people are direct, while others prefer a more indirect approach. Some use detailed information, while others depend on generalities, etc. At times, one individual is so dug in their method of communication, they find it hard to communicate with other people who depend on a different style.
Inconsistent body language
Nonverbal communication ought to strengthen what is being said, not negate it. If you say a certain thing, however, your non-verbal communication says something different, your receiver will probably feel that you’re being dishonest. For instance, when you say “yes” while shaking your head no.
How to improve communication skills
Learn the basics of non-verbal communication
According to the Mehrabian communication model, only 7% of communication depends on words. Then our tone of voice takes up to 38%. The shocking part is that 55% of communication depends on our non-verbal body language. That means that most of what we say is communicated not through words, but our body language.
Make sure you are understood
Try not to blame the other individual for not understanding. Rather, search for approaches to explain or rephrase what you are attempting to say so that it can be understood.
Become a good listener
When speaking with others, we frequently focus on what we should say next. Thus, effective communication is less about speaking and more about listening. Listening admirably implies not simply understanding the words or the information being imparted, but besides, understanding the feelings the speaker is attempting to pass on. Note that listening and hearing are two different things.
Take time to respond
After you’ve listened and understood set aside an effort to think in your mind what you need to say
Make eye contact
Regardless of whether you are talking or listening, making eye contact with whom you are speaking can make the conversation more effective. Eye to eye contact passes on intrigue and urges your partner to be interested in you consequently.
Keep stress in check
How frequently have you felt worried during an argument with your partner, kids, chief, companions, or co-workers and afterward said or done something you later regretted? If you can rapidly alleviate pressure and return to a calm state, you’ll evade such regrets. It’s just when you’re in a calm, loosened-up state that you’ll have the option to know whether the circumstance requires a reaction, or whether the other individual’s signals show it would be smarter to stay quiet.
Don’t send a mixed message
Make your words, gestures, facial appearances, and tone coordinate. Scolding somebody while smiling sends a mixed message and is therefore ineffective. If you need to convey a negative message, make your words, facial appearances, and tone coordinate the message.
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